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How to Get and Use Your Hotel Address in Chinese

Find the Chinese name and address of your hotel, check it is the right branch, keep a copy that works without a connection, and hand it to a driver instead of trying to pronounce it.

📋 What You Need

  • ✅
    A hotel booking confirmation

    Digital or printed, in whatever form the booking provider gave you

  • ☑️
    The hotel's local phone number(optional)

    Usually shown on the same confirmation; useful if a driver needs to call the property

🚶 Step-by-Step Instructions

  1. 1

    Look for the Chinese text on your booking confirmation

    Open your confirmation and look for the property name and address written in Chinese characters. Where the Chinese text exists, copy it exactly — do not retype it, and do not transliterate it yourself.

    👁 You should see: A line of Chinese characters above or below the English hotel name
    ⚠ If this fails: If the confirmation is English-only, go to step 7 instead of guessing at characters.
  2. 2

    Check that it is the right branch

    Hotel chains reuse names across a city. Read the Chinese address for a district, road, or building detail that distinguishes this branch from the others, and compare it with the branch information on your confirmation.

    👁 You should see: The address contains a road name and a district or subdistrict, not just the brand name
    ⚠ If this fails: If two branches look similar, call the property using the number on your confirmation before you travel and ask which address is correct.
  3. 3

    Keep the Chinese address in three forms

    Save it as a note on your phone, take a screenshot of the confirmation showing the Chinese text, and write it on paper. Three forms because each one fails differently: a note needs a charged phone, a screenshot needs a readable screen, and paper needs nothing at all.

    👁 You should see: The characters are legible at a glance in the screenshot, not cropped at the edges
  4. 4

    Keep the hotel's local phone number with it

    Store the property's local phone number alongside the address. A driver who cannot find the building can often resolve it faster by calling the front desk than by discussing it with you.

    👁 You should see: A phone number on the same confirmation, usually the property's own line rather than the booking platform's
  5. 5

    Plan to show it, not say it

    The Beijing municipal government's arrival guidance tells visitors that most taxi drivers do not speak English and advises printing the destination's address in Chinese before arrival. The same guidance tells arriving passengers using airport shuttle buses to have their Chinese address ready. Characters on a screen or on paper do the work that pronunciation cannot.

    👁 You should see: Hold the screen up rather than reading aloud; the driver reads the characters
    ⚠ If this fails: If the driver squints at a small screen, the paper copy is easier to read from the front seat.
  6. 6

    Paste, do not type, when using an app

    In a map app or ride-hailing app, paste the Chinese address you already have rather than typing the English name. English input can be matched to the wrong property, and a pasted Chinese string cannot be mistranslated in transit.

    ⚠ If this fails: If the app cannot resolve the pasted address, search the Chinese hotel name alone, or fall back to the paper copy and a street taxi.
  7. 7

    If you only have an English address

    Do not translate the address yourself. Instead, ask the property directly: message or call the hotel and ask them to send the address in Chinese, or ask the front desk to write it down when you check in. A map app can also show the Chinese form of a place you have found in English — see the [AMap guide](/guides/use-amap-maps-in-china) for that workflow.

    ⚠ If this fails: If nobody can supply the Chinese text before you arrive, keep the English address plus the hotel phone number and let the driver or the front desk resolve it on the spot.
  8. 8

    If the driver still cannot find the place

    Show the Chinese address, then the hotel phone number. If that fails, ask to be dropped at a nearby landmark you can name from the same confirmation, or ask a member of staff at your origin — an airport information desk or hotel front desk — to explain the destination. The [address troubleshooting guide](/problems/cant-find-address) covers the full decision tree.

    ⚠ If this fails: As a last resort, the problem page explains when to dial 110 (police). Treat it as an emergency line, not a translation service — English-language support is not guaranteed.

🎯 Done when...

You are carrying a correct, legible Chinese address for the right branch, in a form that works when your phone does not, and you can hand it over instead of pronouncing it.

🔄 Backup Plan

If Your booking confirmation has no Chinese text

→ Ask the hotel to send the Chinese address directly, or ask the front desk to write it when you arrive

If A driver cannot locate the property from the address

→ Show the hotel's local phone number so the driver can call, or ask to be dropped at a named nearby landmark

🆘 Common Problems

Why the Chinese address matters more than the English one

A hotel's English name is a label for you, not a destination for anyone else. The Beijing municipal government's arrival guidance puts the practical point plainly: most taxi drivers do not speak English, so visitors should print their destination's address in Chinese before arrival. The same page tells airport shuttle passengers to have their Chinese address ready because staff are unlikely to speak English.

That is the entire argument for this guide. Everything below is about getting that string right, keeping it usable, and handing it over cleanly.

If you are troubleshooting a ride that has already gone wrong, the address troubleshooting page is the better starting point — this guide is about preparing.

Where the Chinese text comes from

The first place to look is your own booking confirmation. Where the provider included the Chinese property name and address, that text is authoritative in the only sense that matters: it came from the property rather than from a translation tool.

Two rules:

  • Copy, do not retype. Character-level typos are invisible to you and fatal to a search.
  • Do not translate it yourself. A machine translation of an address is a plausible-looking string that may point at a different building. Get the Chinese form from the property or from a map app, not from a translator.

Check the branch before you trust the address

Chain hotels routinely operate several properties in one city under nearly identical names. An address that is correct for the brand can still be wrong for your booking.

Read for the distinguishing detail — a road name, a district, a building or mall name — and compare it against the branch details on your confirmation. If two candidates are too close to call, call the property on the number in your confirmation and ask. That call costs a minute before you fly and saves an hour at midnight.

Making it survive a dead phone

Carry the address in three forms, because each fails in a different way:

FormFails whenWhy keep it
Note on your phoneBattery dies, app won't openEasy to copy from, easy to paste
ScreenshotScreen too dim, image croppedReadable without any app or connection
PaperGets lost or wetNeeds no battery, no signal, no permission

Paper is the one people skip and the one that works when nothing else does. Write the address and the property's local phone number on the same slip.

One caution: this guide does not claim that any map app can navigate without a connection. A screenshot is readable offline because it is an image, not because a map has been cached.

Showing it instead of saying it

Hand the phone or the paper over. Do not read the characters aloud — you will not pronounce them correctly, and pronunciation is not what the other person needs.

If you are in a street taxi, showing the address at the start of the trip is the whole transaction. If the driver hesitates, the next thing to offer is the hotel's local phone number, which lets the driver settle the question with the front desk.

Using it in an app

Paste the Chinese string into your map or ride-hailing app rather than typing an English hotel name. English input can match the wrong property; a pasted Chinese string cannot be silently mistranslated.

Two workflows already documented on this site, which this guide deliberately does not repeat:

  • Finding a place in English and reading its Chinese name in the map app: AMap guide.
  • Booking a ride and pasting the destination: DiDi guide.

When only an English address exists

This is common, and it is not a crisis. Work in this order:

  1. Ask the property. Message or call the hotel and request the address in Chinese. They are the authoritative source.
  2. Ask at check-in. Front desk staff can write the address down, and a handwritten slip is as good as a printout.
  3. Use a map app to find the place in English and copy the Chinese name it displays — see the AMap guide.
  4. Travel prepared to improvise: English address plus the hotel's local phone number gives a driver or a bystander enough to solve it.

None of these require you to speak Chinese. All of them require that you do not invent characters.

What this guide does not claim

  • That every booking confirmation contains Chinese text. Check yours; if it is missing, use the steps above.
  • That any map app works offline, or that a downloaded map will be available when your connection is not.
  • Any specific translation of a hotel name, address, or phone number. Those come from the property, not from this page.
  • That hotel staff or drivers will speak English. The source guidance assumes the opposite, which is why the address is on paper.