I can't find my address or the driver can't find me
DiDi driver lost? Hotel location unclear? Taxi doesn't know the street? Use these steps to navigate address confusion.
Who's having trouble finding whom?
Address Issues — Survival Checklist
Before you arrive
✅ Save your hotel address in BOTH English and Chinese (booking confirmation has both)
✅ Save your hotel's local phone number (not an international line)
✅ Install Gaode Maps, and save your hotel's Chinese name and address as a screenshot or a text note — readable without a connection, but not offline navigation
✅ Save a photo of your hotel's exterior and entrance
Chinese Phrases for Address Help
| English | Chinese | Pinyin |
|---|---|---|
| Where is...? | ...在哪里 | ...zài nǎlǐ |
| I'm lost | 我迷路了 | Wǒ mílù le |
| Please show me on the map | 请在地图上指给我看 | Qǐng zài dìtú shàng zhǐ gěi wǒ kàn |
| Can you call a taxi? | 你能帮我叫一辆出租车吗 | Nǐ néng bāng wǒ jiào yī liàng chūzūchē ma |
Police Number (Emergency)
If you're truly stuck and can't communicate, dial 110 (police). English-language support is not guaranteed and can vary by city and by who answers, so try to have your address written down before you call. Do not hesitate to call if you feel unsafe.
This page does not claim that police can arrange translation or communication support for tourists — that is not something our sources confirm.